Incident registration

Register compliance incidents manually or automatically (match with control lists, incidents import from external systems, automated registration of incident based on email sent to a specific email address).

Pre-configured online processes

Use standard online processes for ensuring client onboarding, transaction monitoring, client due diligence/enhanced due diligence (CDD/EDD), suspicious activity report (SAR) processes and regulator or third party request processing. 

Digital investigation dossiers

If necessary, initiate digital investigation dossiers (about incidents or scheduled inspections). Request, receive and store expert’s opinion, explanatory memos, documents and comments digitally in the dossier. Set up and use online processes for decision-making, approval and control of execution of decisions made in the course of investigation in accordance with the procedures adopted in your company.

Document management

Create the necessary libraries and structured storage of important documents related to ensuring compliance (external regulatory documents, investigation documents, client’s documents – identification, registration etc.).

Questionnaire management

Create digital questionnaires for all types of clients and their representatives. Manage versions of the questionnaires. Manage amendments in the questionnaire data (including electronic process of acceptance of amendments). Use questionnaire data for defining client’s risk profile.

Determining client’s risk score

Use client’s risk score calculation mechanism that is based on client’s parameters, registered relations and questionnaire data. Set various values for separate risk factors for configuring optimal risk score calculation model that fits your company and complies with your business strategy.

Checking matches with control lists

Automated checking of match of all persons (clients, partners, employees, counterparties) in control lists can be carried out at a certain frequency (daily, weekly, etc.). If necessary, use the mechanism installed in the app for checking one certain person. This verification can be carried out in the course of client onboarding or under an investigation (incident or scheduled review).

Ensuring control

Use centralised incident, investigation and process registers for efficient control over the entire compliance process. Sort them by risk source or type, business process, employee in charge. Use search to quickly find the case or process you need and obtain exhausting detailed information (history of registration and processing, explanatory memos, expert’s opinions, comments, documents, decisions made and history of their execution). With an in-built board of reports track the dynamic of new incidents and other important indicators.